Predictive churn prevention and intelligent cross-sell recommendations
Identified 347 premium customers with high propensity for wealth management products. Predicted conversion rate: 42% (vs. 8% baseline). Projected CLV increase: $12.4M annually.
89 business customers showing declining engagement (-34% over 6 months). Recommended: Hyper-personalized outreach via preferred channels with tailored product bundles.
127 retail customers meet premium tier criteria but haven't upgraded. Autonomous agent will trigger personalized upgrade offers with incentive optimization.